I need help...

If you've forgotten your password, use the Forgot Password link to request an email with password assistance.

If you've tried the Forgot Password link, and got an error saying that multiple accounts exist, complete and submit the Request Help form. For your security, our system no longer allows different accounts to share the same email address.

If you've tried the Forgot Password link, and didn't get an email, try using an alternate or older email address that you can still access. Once you've reset your password, you can change the email address you want in our system by editing your profile.

If you've forgotten your login (username) or need any other assistance, complete and submit the Request Help form.

If you have applied or attended training through AIDT in the past, it is possible that you already have an account in our system and will be prevented from creating another one. You will receive an alert to complete the Request Help form.

The email address you associate with your account must be confirmed before you can apply for a job opportunity. When you create an account you will see a message saying, "To complete the creation of your account, please check your email and click on the confirmation link." Check your email and look for a new message from AIDT containing a link to confirm your account. You must click the link within the message for your account to be confirmed.

Most of our pre-employment training programs only require an online application. If your résumé is needed, it will be specifically requested and you will be instructed where to send the résumé.

You can see the status of your application(s) by first signing in and then selecting "My Applications" from the menu at the top of the page. Each application and its status is listed.

The "Status Descriptions" table, on the bottom of the page, is visible to everyone and explains all possible application statuses. An application can only have one status.

Please contact us through our Request Help form. Be sure to give details about what you were attempting to do when the problem occurred.

Office Hours
Except for holidays, our staff responds to requests Monday-Thursday: 7AM to 4PM and Friday: 7AM to 1PM. Thank you for your patience.